Frequently Asked Questions

  • How do I order?

    Feel like treating yourself? Our website is open for business 24/7. And if that's not your style, drop us an email or come visit us at Riverside Pantry in Christchurch for a taste of our delicious jars!

  • How do I get my online order?

    Delivery available nationwide or local pickup from Yaldhurst, Christchurch. After placing your order, we will contact you to schedule a convenient date and time.

  • Why glass jars?

    So they can be re-used! The plastic, kid friendly jars we use are recyclable but glass jars are still the better option for the planet.

  • What if I don't have a use for my empty glass jar?

    Return the jar and enjoy a $0.50 discount on your next purchase!

  • Do you have the capacity to cater for events?

    Yes! We have successfully provided jars for large events in the past, and we take pride in consistently delivering an exceptional product, regardless of the quantity we are preparing.

  • Can I request a specific flavour?

    It can't hurt to ask! We are always open to suggestions and requests. However, we will only offer products that have been thoroughly tested and meet our high standards of satisfaction.

  • What if I have to cancel my order?

    In the event that you cancel your order with at least 48 hours notice, a full refund will be issued to you. However, if you cancel your order with less than 48 hours notice, we will be unable to issue a refund as we would have already begun preparing your order.

  • What ingredients do you use in each Jar of Goodness?

    Click here to find all the goodness we put in our jars!